We emphasize customer relationships and want all our customers to feel both cared for and appreciated. When you work with Brown’s, you get the same guarantee that was established 47 years ago by Mr. and Mrs. Brown.
About Brown's Heating, Cooling, and Plumbing
The History of Brown’s
After 24 years of dedicated service with the NJNG Company, “Brownie” and Joyce Brown began a full time business as a residential HVAC company in Monmouth and Ocean County. Initially, in August 1977, along with the help and support of his wife, Joyce, this one-man company was run from their home in Shrewsbury. By 1979, the business had quickly grown due to Brownie’s strong work ethic, quality service, and love for people. It was then that the business moved to 4 Patterson Avenue, Shrewsbury.
Brown’s, now a leading HVAC company in NJ, serving the Monmouth County area, it continued over the years to grow to the well-established entity it is today. In 2002, both Brownie & Joyce passed away, leaving the business to Carolyn, their daughter, who is President and owner. Because of her wealth of knowledge in the HVAC industry, she has developed this second generation company into an acquisition of a customer base of over 17,000 residents of Monmouth & Ocean counties. The manufacturer’s, supply houses, and dealerships have a deep and sincere respect for her commitment to the growth and development of the HVAC industry locally.
November 2020, President & Owner for 25 years, Carolyn Brown passes away leaving behind family and friends who miss her loving spirit. Brown’s begins a new chapter in it’s life, moving ahead without Carolyn’s guidance, but will always hold tight to her vision.
100 Percent Customer Satisfaction Pledge
Brown’s pledges that each and every customer will be satisfied with all work completed. Brown’s commits to quality workmanship and will not consider a project complete until our customers are completely satisfied.
Technician Jamie was very informative, polite and cleaned up everything. Re-set my thermostat which I was happy about!
Very satisfied with Brown's service and repair
We had an issue with our hot water heater. Rob diagnosed the issue and described what needed to be replaced. The faulty part was replaced and tested.. Thanks to the Brown’s team.
Maintenance of AC units
Very knowledgeable, respectful, and efficient. Found and fixed a problem I was not even aware of.
Customer focus staff
Over the years the service scheduling staff and technical staff have been very responsive and easy to work with.
Our AC went out on a Sunday night, I called first thing Monday and they had a tech at my house before 9 am, diagnosed and fixed the problem within an hour, as always, polite, professional and a pleasure to deal with.
Great company to work with!
Servicemen are very professional and courteous. Have used Browns for years!
Guaranteed to Please You
- No Lemon Guarantee
- Good Housekeeping Guarantee
- 10 Year Guarantee on all Compressors
- 20 Year Guarantee on all Heat Exchangers
- 1 Year Guarantee on all Brown’s Labor (Unconditional on Installations)
Meet The Team
Your Local HVAC Experts
Brown’s Heating, Cooling, and Plumbing is your go-to resource for expert guidance with anything related to Heating, Cooling or Plumbing! We feel that the more you know about us, the more comfortable and confident you’ll feel having Brown’s on board.
Ms. Carolyn Elaine Brown
Providing Support to Major Children’s Charities
Brown’s Heating, Cooling & Plumbing has proven to be a compassionate and dedicated company, actively supporting major children’s charities in their community. Through their philanthropic efforts, they have had a profound impact on the lives of countless children in need. By allocating a portion of their profits and organizing fundraising events, Brown’s Heating, Cooling & Plumbing has not only provided financial assistance but also contributed to raising awareness about critical issues faced by children. Their commitment to improving the lives of the most vulnerable members of society is a testament to their values and genuine care for the community they serve.
The positive impact of Brown’s Heating, Cooling & Plumbing on major children’s charities extends beyond financial contributions. Their ongoing dedication to supporting major children’s charities sets an inspiring example for other businesses in the industry to follow, showing that a successful company can also be a force for good and a source of positive change in the community.