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Service Agreements

Brown’s Customer Service Pledge

Find comfort in your home regardless of the season

Our Mission

It is the mission of Brown’s Heating, Cooling & Plumbing to continue to execute the values and ethical commitment with which Brownie and Joyce founded this company. We are here to affirm our commitment to our customers – present and future. Each customer is as important as the next, no matter what. Each of our employees, whether in the office or in the field, is expected to present themselves with integrity, honesty and friendliness, along with a polite manner toward our customers. We will continue to strive to secure the confidence and trust of each customer. Going the extra mile to offer a smile, thank you, or a helping hand to our customers is what sets Brown’s Heating, Cooling & Plumbing apart from other HVAC companies.

Brown’s Service Contract Options

Brown’s Heating, Cooling & Plumbing is pleased to present Priority Customer Service Agreements. Below are some prices and information included in our different service plans. Whether you need an air conditioning service NJ technician or an NJ plumbing company, all plans include 7-day, 24-hour emergency service. If you would like more information about our service contracts, please visit our contact page or call us at 1-800-741-0694.

Service Contracts

Gas Heating System

Plan #1

Includes: Multi-Point Fall Start-Up
Our gas heating system service plan includes the cleaning and adjusting of your pilot, thermocouple maintenance and burner adjustments and cleanings. We will also check or replace your belt and  filter, and adjust your controls for improved accuracy. We also make adjustments to gas valves and regulators, oil motors and/or bearings, ignition modules, flame sensors, ignitors and thermostats.

Price shown is for one gas heating system. For two heat systems cost is $245.00 for both.

Air Conditioning System

Plan #2
+ tax

Includes: Multi-Point Spring Start-Up
As a reliable air conditioning service NJ company, we will adjust belts, oil all moving parts and replace filters as needed. Brown’s will check check your controls, thermostats and test compressor amps for draw and overload. Priority service is included during normal business hours. AC system leaks not covered under Service Contract. A $75.00 reclamation fee plus time and material will be charged for repairing leaks.

Price shown is for one AC system and does not include tax. Compressor failure and/or replacement not included in contract. For two AC systems cost is $135 each – $270 for both.

Both Air Conditioning & Heating

Plan #3
+ tax

Includes: Multi-Point Start-Ups (One each season as described above)
Includes priority & emergency service as described above. AC system leaks not covered under Service Contract. A $75.00 reclamation fee plus time and material will be charged for repairing leaks.

Price shown is for one AC system and one Heating system and does not include tax. Cost for two heating systems and two AC systems $465 for both.

Find comfort in your home regardless of the season

Boiler System Only

Plan #4

Includes: Multi-Point Fall Start-Up
Brown’s will check ignition modules, flame sensors, ignitors and will clean and adjust your pilot. This service also includes adjustments for thermocouples and burners, which can also be cleaned if needed. We will check your water feed, low water cut off, expansion tank, water jacket and calibrate your thermostat. Includes priority service during normal business hours. Bleeding system(s) not included.

Price shown is for one boiler system. For two boiler systems cost is $170 each – $340 for both.

Humidifier Coverage


In order to make sure your humidifier is running properly, Brown’s will clean pans, check floats and water levels in conjunction with the furnace service. Customers are responsible for cleaning the unit 3 to 4 times during the season.

Gas/Electric Water Heater Coverage


Gas: Brown’s gas water heater plan includes checking thermocouples, flu drafts and draining sediment deposits. We will also clean your burners and pilots.
Electric: For electric heat, we will check all electrical elements, thermostats and clean for sediment deposits to make sure everything is running smoothly.

Hot Water Heater Service

Plan #1
+ tax

Gas: Brown’s will flush sediment deposits, clean burners and pilots, check flue drafts and in addition to the overall condition of the tank.
Electric: For electric, we will check thermostats, heat elements, flush sediment deposits and check all electrical connections for corrosion.

Must be performed during heating and cooling service. Price shown is for customers with service contract on heating and cooling equipment and does not include tax. Without service contract cost is $79.95 for 1st tank and $45.00 for each additional tank.

Whole House Plumbing Service

Plan #2
+ tax

As a reliable NJ plumbing service company, we will check washing machine hoses and water valves, dryer vent ducts, as well as toilet valves and floats for leaks. Brown’s whole house plumbing service also includes checking all sink valves and pipes, visible waste pipes (camera inspection available at discounted rate), all faucet screens and debris cleaning. We will check all outdoor hose bibs for leaks and operation, sump pump condition and operation, garbage disposal connection and operation and dehumidifier operation. Includes 1 kitchen, 3 bathrooms and 1 hot water heater.
Price shown is for customers with service contract, add $35.00 for each additional bathroom or kitchen and $45.00 for each additional hot water heater.

Indoor Air Quality

Improve the air you breathe with products such as Electronic Air Cleaners, Medic, Filters, Ultra-Violet Lights and Pure Air Systems. It is very important to improve your indoor air quality. The air you breathe indoors can be more polluted than outdoor air. Tightly sealed homes are more efficient (they keep you warmer in the winter and cooler in the summer), but they trap in allergens, toxins and infectious agents. Call Brown’s today to have a cleaner and healthier home!

Radiant Heat Systems

Radiant heat systems can heat your house through the floors, walls and ceilings. Radiant heating is also efficient than baseboard heating and usually more efficient than forced air heating, because it eliminates the duct losses. If you have allergies, radiant heating doesn’t distribute allergens like forced air systems do when they are not cleaned and maintained properly.

Attic Fans

Attic fans are designed to cool hot attics. They cool attics by bringing cooler air in and pushing hot air outside. If your upstairs rooms are always hot, an attic fan can help! Cooling your attic will help cool your upstairs rooms as well. Attic fans will also save energy and money, because your air conditioner will not have to work as hard to keep your upstairs cool.

Instant Hot Water Heaters

Never run out of hot water again! Instant hot water heaters can cut water heating expenses, because they only heat water when it is needed. They also provide continuous hot water delivery. You will never have to take a cold shower again! Click Here for more information.

Unico Heating & Cooling Systems

Mini-duct system for homes with little room for conventional duct systems.

Call today or contact us online for pricing information

Check out some other great articles that may interest you! Visit our heating and cooling tips section.

Please Note: Humidifier and Air Cleaner Filters are not included. Parts are included with the exception of those named above in the start-ups. For more information about our service contracts, please call or contact us online for pricing information and contract terms and conditions.

Find comfort in your home regardless of the season