Brown’s Customer Service Pledge

Our Mission

It is the mission of Brown’s Heating, Cooling & Plumbing to continue to execute the values and ethical commitment with which Brownie and Joyce founded this company. We are here to affirm our commitment to our customers – present and future. Each customer is as important as the next, no matter what. Each of our employees, whether in the office or in the field, is expected to present themselves with integrity, honesty and friendliness, along with a polite manner toward our customers. We will continue to strive to secure the confidence and trust of each customer. Going the extra mile to offer a smile, thank you, or a helping hand to our customers is what sets Brown’s Heating, Cooling & Plumbing apart from other HVAC companies.

• Yearly inspections of kitchen, bathroom and outdoor plumbing fixtures.
• Cabana, outdoor shower and bathroom and pool house winterizing available
• Yearly camera scope of sewer line if clean out is available.   
• Hot water heater services and Tankless hot water heaters included.
• Discounts on all plumbing work and renovations.

Brown’s Service Contract Options

Brown’s Heating, Cooling & Plumbing is pleased to present Priority Customer Service Agreements. Below is the information included in our different service plans. Whether you need an air conditioning service NJ technician or an NJ plumbing company, all plans include 7-day, 24-hour emergency service. If you would like more information about our service contracts, please visit our contact page or call us at 1-800-741-0694.

• Gas Heating System
• Air Conditioning System
• Both Air Conditioning & Heating
• Boiler System Only
• Humidifier Coverage
• Gas/Electric Water Heater Coverage
• Hot Water Heater Service
• Whole House Plumbing Service
• Indoor Air Quality
• Radiant Heat Systems
• Attic Fans
• Instant Hot Water Heaters
• Unico Heating & Cooling Systems

Indoor Air Quality

Improve the air you breathe with products such as Electronic Air Cleaners, Medic, Filters, Ultra-Violet Lights and Pure Air Systems. It is very important to improve your indoor air quality. The air you breathe indoors can be more polluted than outdoor air. Tightly sealed homes are more efficient (they keep you warmer in the winter and cooler in the summer), but they trap in allergens, toxins and infectious agents. Call Brown’s today to have a cleaner and healthier home!

Radiant Heat Systems

Radiant heat systems can heat your house through the floors, walls and ceilings. Radiant heating is also efficient than baseboard heating and usually more efficient than forced air heating, because it eliminates the duct losses. If you have allergies, radiant heating doesn’t distribute allergens like forced air systems do when they are not cleaned and maintained properly.

Attic Fans

Attic fans are designed to cool hot attics. They cool attics by bringing cooler air in and pushing hot air outside. If your upstairs rooms are always hot, an attic fan can help! Cooling your attic will help cool your upstairs rooms as well. Attic fans will also save energy and money, because your air conditioner will not have to work as hard to keep your upstairs cool.

Instant Hot Water Heaters

Never run out of hot water again! Instant hot water heaters can cut water heating expenses, because they only heat water when it is needed. They also provide continuous hot water delivery. You will never have to take a cold shower again! Click Here for more information.

Unico Heating & Cooling Systems

Mini-duct system for homes with little room for conventional duct systems.

Call today or contact us online for pricing information

Check out some other great articles that may interest you! Visit our heating and cooling tips section.

Please Note: Humidifier and Air Cleaner Filters are not included. Parts are included with the exception of those named above in the start-ups. For more information about our service contracts, please call or contact us online for pricing information and contract terms and conditions.