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Customer Testimonials

Brown’s Customer Testimonials

Voted Among the Best by Angie’s List…Year After Year

A recipient of Angie’s List 2016 Super Service Award, Brown’s Heating & Cooling is voted among the best and most trusted providers of heating & cooling services in New Jersey.  Backed by their 100% Customer Satisfaction Pledge, Brown’s vows that each and every customer will be satisfied with all work completed. Brown’s commits to quality workmanship and will not consider a project complete until our customers are completely satisfied.

Find comfort in your home regardless of the season

Interested in doing business with Brown’s Heating & Cooling, but not sure of our prices, quality, or service? Hear from some of our 17,000 satisfied customers:

Cheryl D.

After a disappointing experience with another HVAC firm, Brown’s is a true blessing. Professional, well qualified technicians that don’t stop until they get it right! Thanks for the exceptional effort to solve issues that preceded you!

Client Testimonials

Maxine F.

Chris is a terrific technician! Thought my AC wasn’t working properly, and it was after 5 PM. Chris came out at 9 pm and checked everything. Brown’s is a great company, dependable and reliable!! I have been with Brown’s for 20 years!

Client Testimonials

Philip Inglis - Holmdel

We have been using Brown's Heating, Cooling & Plumbing for years. Lots of years. We first started using them for heating work, and then when we found out they also do plumbing, we started using them for that, too. They were out here recently to install a new hot water tank for us, and like always, they did a great job! Their people are always friendly and polite, and frankly, we do not even consider using anybody but Brown's Heating, Cooling & Plumbing. We are just that satisfied with their work.

Client Testimonials

Ms. Roessner - West Keansburg

"I am writing to let you know that I have received the refund for the cost of replacing my one-stage thermostat with a two-two-stage thermostat which I was supposed to receive when my furnace was replaced in 2008 But more than that, I just wanted you to know that I totally appreciate what you have done. Over and over again, Brown’s has proved it is a class act. In the almost 25 years that Brown’s has been my heating and a/c company, I have always found the service to be excellent and the technicians totally competent and professional. That Brown’s always stands behind its work and makes the customer feel valued are the icing on the cake. So, thank you for refunding the cost of the replacement thermostat — I don’t believe there are many companies that would have been so generous. Your commitment to customer satisfaction is just one of the reasons I will continue to do business with Brown’s and will highly recommend your company to anyone who is looking for HVAC service. "

Client Testimonials

Scott, Chris and Huxley - Red Bank

"A big thank you to everybody at Brown's! Again you've come to our rescue. Our biggest thanks to John, Cory (Cory for two visits), and Lisa (for coordinating it all). It may have been hot while we waited for three days as we worked through figuring out what was wrong with the system, but we always knew you'd come through. Our deepest thanks!"

Client Testimonials

Mr. Keating - Little Silver

"Installed replacement air conditioning unit. Great. Very professional, punctual, timely, and finished in little time. We are repeat customers."

Client Testimonials

Ms. Nickerson - Atlantic Highlands

"They installed and maintained our heating & air conditioning for 10 years now. They do a great job. They are professional and courteous. The office staff is excellent as well and I would highly recommend this company."

Client Testimonials

Mr. Lao – Shrewsbury

“I’d Rate them an “A”. My system works 100% better!”

Client Testimonials

Mr. & Mrs. Paccarino – Shrewsbury

“Everyone was professional in performing their jobs. I would eagerly recommend Brown’s to friends and family.”

Client Testimonials

Mr. Stone – Highlands

“The quality of work they do is very good.”

Client Testimonials

Mr. Siegell – Shrewsbury

“They are a reliable company. Their work is good and they are professional.”

Client Testimonials

Mrs. Dombrowleski – Tinton Falls

“I called five other companies and I was amazed at the professionalism, price and expertise shown by Brown’s. I will use Brown’s exclusively!”

Client Testimonials

Ms. Messenger – Tinton Falls

“They were wonderful and very helpful. They cleaned up everything and did an excellent job. I will use them again in the future.”

Client Testimonials

The Miller Family- Red Bank

“We have been using them for over twenty years. They are very responsive and are always very proactive. We would recommend them to others. We will continue to use them in the future.”

Client Testimonials

The Reger Family – Middletown

“It couldn”t have been a better experience.”

Client Testimonials

Ms. Thompson – Belford

“They are prompt, they are professional, they respond immediately, and they do quality work. I wouldn’t hesitate to recommend them.”

Client Testimonials

The Moran Family – Rumson

“They did an excellent job, very clean and thorough. The serviceman was very polite and professional. It was a VERY pleasant experience overall, from start to finish. They were on time, professional, and did the work promptly.”

Client Testimonials

Mr. Lafe – Marlboro

“The job went well from beginning to end. Workers were very professional and the installation was completed in one day! Would gladly recommend.”

Client Testimonials

The Lusnia Family – Atlantic Highlands

“They are very personable and gave us a reasonable quote. We have been using them for the past 10 years and have never had any problem with them.”

Client Testimonials